Stakeholders

The partners of AUO Crystal include government/scholars, suppliers, customers, non-government organizations (NGOs), media, employees, investors, students and neighborhoods.

Customers

AUO Crystal responds to customer needs with active attitudes; in addition to quality, cost and management system, the implementation of environmental safety and health management, rights and benefits of labors, ethics and other management measures are also gradually receiving attention. These related corporate social responsibility issues are also focuses that AUO Crystal has always been focusing on and actively promoting. Meanwhile, AUO Crystal also continues to have an in-depth understanding of the customers’ viewpoints on this aspect and analyzes trends promoted internationally; it actively participates in the customer’s social responsibility implementation plans and integrates new perspectives and practices into the management system of AUO Crystal.

Outsourcer/supplier

AUO Crystal manages suppliers and outsourcers using the ESG (Environment, Society, Governance) concept, including aspects such as quality/service standards, green products, operational manufacturing, costs, environmental safety and health risks, labor management, and code of ethics. The capabilities of new suppliers/outsources are also evaluated, and only those that pass the review can become cooperating partners. Audits and reviews are also conducted regularly for suppliers/outsourcers who are already cooperating to ensure the quality of the cooperation.

The highest standards of business ethics are followed for the company’s business transactions; if you discover illegal behaviors in the supply chain, please report it to our company immediately: integrity@auocrystal.comIf the report is true, this company will punish the illegal activities severely. Meanwhile, this company will keep the information of the reporting company or individual confidential.

Neighborhood

The plants of AUO Crystal include areas such as Houli and Kochi, and we continue to deepen our relationships with the neighborhood and maintain good interactions with local residents through community activities.

Stakeholder	Relevance and Collaboration Focus with AUO Crystal	Communication Channels	Communication Topics	Frequency of Communication
Government/ Academic Experts	By irregularly participating in seminars and symposiums, consulting with experts, and gaining external professional perspectives, to quickly grasp industry trends and key regulations.	Symposiums Conference External communication mailbox	Industry-academia cooperation Environmental safety and health practices Regulatory consultation	Indefinite
Suppliers	Manage Suppliers and Subcontractors based on the ESG concept, and ensure the quality of cooperation through capability assessment, regular audits, and evaluations.	Project meetings On-site exchanges Supplier audits Integrity mailbox	Sustainable development Circular economy Operational risks	Indefinite
Customers	Proactively respond to customer needs, fully understand customer perspectives on ESG issues, analyze international implementation trends, actively participate in customer implementation plans, and incorporate new perspectives and practices into AUO Crystal's management system.	Project meetings Customer satisfaction surveys	Sustainable products	Indefinite
NGOs	Proactively collaborate with NGOs and social enterprises to promote projects, combining their expertise and passion to expand project influence.	AUO Foundation External communication mailbox	Environmental education promotion	Indefinite
Media	Actively communicate the progress of sustainable business development to relevant stakeholders through diverse social media channels.	Exhibitions Press releases Social media	Operational performance ESG brand	Indefinite
Employee	Care for employees' physical and mental well-being, and pay attention to employee welfare, shaping a friendly workplace. Create an internal sustainable environment and establish a culture of sustainability in AUO Crystal.	Internal announcements Club activities Labor-management meetings Employee welfare committee Internal communication mailbox Business briefings	Operational status Social participation Employee care	Indefinite
Investors	Proactively communicate with investors based on principles of openness and transparency, demonstrating transformation capabilities and sustainable performance. Actively communicate with investors to update them on operational status and reduce concerns.	Annual board meetings Financial reports	Operational performance	Routine
Student	Actively recruit outstanding talent through campus recruitment.	Campus recruitment External communication mailbox Job search website	Employment and benefits Brand image	Indefinite
Neighborhood and community	AUO Crystal's manufacturing site includes Holi and Kochi in Taiwan, and continuously cultivates community relationships, maintaining good interaction with local residents through community activities.	Regular on-site visits and care Irregular community events External communication mailbox	Promotion of agricultural products Site environmental maintenance communication	Indefinite